Shipping Policy

Chase My Cloud strives to ship every order at the earliest. Normally, it takes about 2 to 3 days for most orders to be delivered, however, we cannot guarantee when your order will be at your doorstep after shipping. Orders received before 16:30 PST on Monday-Friday will be shipped on the same day. However, all the orders received after 16:30 PST on Monday-Sunday will be shipped next day in the morning. The delivery time for all orders is 1-2 working days. The schedule of shipping can vary during public holidays. We treat your orders with extreme precautionary measures, but we cannot guarantee that the carrier services will also do the same. Furthermore, we cannot be accountable for any mistakes or errors made by carrier services in delivering your package..

Refund Policy

Customers are requested to properly check the above-mentioned products before leaving the store, once the customer leaves the store, these products will not be returned or exchanged due to re-use issues.